Customise your surveys to fit every team in your company

No company is alike. Even teams within a company could be different. That's why in Helptail you can customise certain parts of the Helptail Bot.

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Text or emoji?

Does your team use emoji on a regular basis? You can choose to replace the default Positive, Neutral and Negative options with the emoji of your choice, like: 😊, 😐 and 😡.

preview of the Helptail Bot showing emoji responses in Microsoft Teams

Every team a different tone of voice

Every team manager in your Helptail HQ can change the message sent by the Helptail Bot. Want it to be more formal? No problem. Have an insight joke you can use? Go for it!

preview of the Helptail dashboard with the multiple customisation options

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