Inbound Streams

Gather feedback on content

A one-question survey asking how helpful the article is. Select an emoji going from Horrible, Bad, Normal, Good to Excellent. Useful for KB articles and so on.

preview of the template for gather feedback on content

Automate all the things!

With Rules you can show or hide a stream to the right user at the right time. They are really versatile and easy to set up.

Get notified of each new entry

Get notified of new inbound entries by email. Once enabled every new entry, including the submitted values and metadata, gets sent into your inbox. Read more in the docs

Preview of inbound entry notifications in an inbox

Do more with webhooks

Webhooks are like push notifications for the web. Allowing you to do some cool things with your inbound entries. Read more in the docs

Abstract image representing webhooks in Helptail

Customise with Liquid

Liquid is a templating language. You can use it to customise how your streams look and functions. Read more in the docs

Preview of the content input field in the Helptail dashboard showing a Liquid example

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